Terms & Conditions

These Terms & Conditions apply to your use of the Bsb007 Casino website, account services, games, promotions and related features. They should be read together with any other rules, policies or notices displayed on the website, including the Privacy Policy, Responsible Gambling information and any individual promotion terms. If there is an inconsistency between these Terms & Conditions and specific promotion terms, the specific promotion terms may apply to that promotion.

Bsb007 Casino may update these terms from time to time to reflect changes to the website, services, legal requirements or operational processes. The latest version will be made available on the website. You should review the terms before using the services. Continued use of the website after an update indicates acceptance of the revised terms. If a change materially affects your rights or obligations, reasonable notice may be provided where appropriate.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before using the services. Access may be restricted in certain locations, and Bsb007 Casino may refuse access where participation is not permitted or cannot be properly supported.

Eligibility and account registration

You must meet the applicable minimum age requirement and all other legal requirements before opening or using an account. You must provide accurate, current and complete information during registration and keep that information up to date. An account must be registered in your own name and may only be used by you. You must not open an account for another person, allow another person to use your account or transfer your account to someone else.

• Keep your username, password and other security details confidential.
• Notify Bsb007 Casino promptly if you suspect that your account has been accessed or used without permission.
• Do not use false information, another person's identity or payment method.
• Do not create multiple accounts unless this is expressly permitted by the applicable account rules.
• Do not use the website for unlawful, fraudulent or abusive activity.

You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and the matter is being investigated. Bsb007 Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Account features may be limited while verification is completed.

You may only use payment methods that belong to you or that you are authorised to use. Deposits must be made for the purpose of participating in the available services and must not be made using funds connected with unlawful activity. Bsb007 Casino may decline, reverse or restrict a transaction where it cannot be processed, where verification is incomplete or where a transaction appears suspicious or inconsistent with these terms.

You are responsible for checking that payment details are correct before confirming a transaction. Payment providers may apply their own fees, conditions, processing times or security checks. Bsb007 Casino is not responsible for a delay or failure caused by a bank, card provider, payment service or other third party, although reasonable assistance may be provided where appropriate.

Withdrawals may be subject to identity verification, payment checks, account review and any applicable game or promotion rules. Funds may be returned using an approved method and, where appropriate, the same method used for a deposit. Bsb007 Casino may request additional information before releasing funds where required for security, compliance or fraud prevention.

You should not deposit more than you can afford to lose. You are responsible for monitoring your balance and transactions. If you believe a transaction is incorrect, contact the available support channel through the website as soon as possible and provide enough information for the transaction to be identified.

Game results and technical issues

Games are governed by their displayed rules and any applicable game information. Where a game uses a random number generator or similar system, results are determined by the relevant game technology. If a game is interrupted because of a technical fault, communication failure or other system issue, Bsb007 Casino may review the affected transaction and take reasonable steps to correct the result or restore the relevant balance.

Bsb007 Casino may suspend access to the website for maintenance, security, updates or operational reasons. Availability may also be affected by your device, internet connection, browser, telecommunications provider or other factors outside reasonable control.

Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms may include eligibility requirements, participation conditions, expiry periods, wagering or playthrough requirements, game restrictions, maximum values and withdrawal conditions. You should read the relevant promotion terms before accepting or using an offer. If you do not understand a condition, do not participate until you have obtained clarification through the available support channel.

Unless the applicable offer terms state otherwise, a promotion is intended for one person and one eligible account. Bsb007 Casino may refuse, cancel or withdraw a promotion where it reasonably believes that an offer has been misused, duplicated, obtained unfairly or claimed in breach of the relevant terms. Any decision will be made with regard to the applicable rules and available information.

Prohibited conduct

• Using the website in breach of any applicable law or regulation.
• Attempting to manipulate, disrupt or interfere with games, payment systems, security controls or website operations.
• Using software, devices, automated tools or methods designed to obtain an unfair advantage.
• Engaging in fraud, money laundering, collusion, identity misuse or chargeback abuse.
• Introducing malicious code or attempting to gain unauthorised access to systems or accounts.
• Harassing staff, other users or service providers, or submitting abusive, misleading or knowingly false information.
• Using an account while located in a place where access or participation is restricted.

If Bsb007 Casino reasonably suspects a breach of these terms, unlawful activity, fraud, an integrity issue or a problem with account information, it may take proportionate action. This may include requesting further information, limiting account features, cancelling a transaction, removing a promotion, suspending an account or closing an account. Where required or permitted, information may be shared with relevant authorities, payment providers or other organisations.

If an account is closed or suspended, you must not attempt to avoid the action by creating another account or using another person's account. Any funds held in an affected account will be handled in accordance with applicable law, these terms, transaction records and the outcome of any review. Nothing in these terms limits rights that cannot legally be excluded.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for everyday living, bills or other commitments. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, drugs, stress or strong emotion.

• Use any available deposit, loss, time or session controls that suit your circumstances.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to control.
• Do not ask another person to open or operate an account for you.
• Seek independent professional or support services if gambling is affecting your finances, relationships, work or wellbeing.
• If you are concerned about someone else's gambling, encourage them to seek appropriate help.

Information about available responsible gambling tools and support options may be provided on the website. These tools are not a substitute for professional advice, and you remain responsible for decisions about your gambling. You may contact Bsb007 Casino through the support option made available on the website if you need help with account restrictions or account closure.

Privacy and communications

Personal information is collected, used, stored and disclosed as described in the Bsb007 Casino Privacy Policy. This may include information needed to create and operate an account, process transactions, verify identity, meet legal obligations, prevent fraud, provide customer support and improve the website. By using the services, you acknowledge that relevant communications may be sent in connection with your account, transactions, security and service updates.

Liability and governing principles

To the extent permitted by law, Bsb007 Casino is not responsible for loss caused by events outside its reasonable control, interruptions to communications or payment services, misuse of an account, inaccurate information supplied by a user, or failure to follow these terms. Nothing in these terms excludes or limits a consumer guarantee, right or remedy that cannot lawfully be excluded or limited under applicable Australian law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed only to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

Questions, complaints or requests about these Terms & Conditions should be directed through the support or contact facility made available on the Bsb007 Casino website. Please include relevant account or transaction information, without sending unnecessary sensitive data. These terms are intended to provide general information and do not replace independent legal, financial or gambling-support advice.